Council working with partners to help the most vulnerable

The Epsom & Ewell Borough Council Community Hub is now working to regularly engage with over 2,000 of the most vulnerable borough residents.

The council is also working with its community partners, voluntary groups and the groceries industry, to ensure that essential items are delivered to those who need them.

Dorah May Hancock, Chief Officer of Age Concern Epsom & Ewell said “During these challenging times Age Concern Epsom & Ewell is supporting the older generation who are vulnerable or struggling in self-isolation. Assisting the council, we are contacting 5,500 older people on our list and supporting them with our dedicated band of volunteers. While they may be self-isolating, we’re trying to ensure they are not alone”. 

Sally Dubery from Central Surrey Voluntary Action, who are coordinating volunteers for the council, said “The response we have had from the public during this time has been amazing; a true community spirit, thank you. We still have various roles available, and as the situation continues, we will need more volunteers – please contact us if you think you can help”.

To ensure those identified as vulnerable get the food and essential items they need, the council is being supported by the Epsom branches of Waitrose and Savers, who are prioritising the council’s services. The Ruxley Foundation, a charity based in Ewell, is donating fresh fruit and vegetables.

Councillor Liz Frost, Chair of the Health Liaison Panel, said: “I’d like to take this opportunity to thank all our staff, volunteers and partners for the work they are doing and will continue to do through this very challenging period to support those in our community that need a little extra help”

If you or someone you know is struggling, and think extra help is required, please contact

  • the Surrey Community Helpline: 0300 200 1008 (Monday to Friday: 8am to 6pm, Saturday and Sunday: 10am to 2pm)
  • Age Concern Epsom & Ewell Information & Advice line: 01372 732 456 (Monday to Friday: 9am to 4pm)

If you would like to volunteer, please contact

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